Posted by: Isaiah

Customer Service Representative

20K-30K

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Job Description 610 Views

Attracts potential customers by answering product and service questions; suggesting information about
other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the
problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and
analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.


Hiring For

Key Skills
Excellent oral and written communication for personalized interaction Must have keen attention to details Must have good conversational skills Must
Role
Customer Service Exec -(NonTechnical)
Type of Account
Voice
Sub-Account
Financial
Shift Type
Day Shift
Location
Manila
Sub-Locations/Sites
NA

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Company Profile

Gratitude Jobs

Blk 156 Masbate St. Taguig City

9205666554

saiamoguis@gmail.com

NA

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