Posted by: Fionna
-Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
-Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
-Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
-Building lasting relationships with clients and other call center team members based on trust and reliability.
-Utilizing software, databases, scripts, and tools appropriately.
-Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
-Making sales or recommendations for products or services that may better suit client needs.
-Taking part in training and other learning opportunities to expand knowledge of company and position.
-Adhering to all company policies and procedures.
Posted by: Elliza
Tele Performance 665 Views
MOST EASIEST AUGUST MASSIVE HIRING Easy interview rounds HERE IS THE BEST TIME TO APPLY START DATE ASAP Upon your arrival confirm your Jo Need 530 agents who are willing to start asap 5k perfect....
Posted by: HR
Admerex Solutions Inc. 35 Views
Admerex Solutions Inc. is looking for CUSTOMER SERVICE REPRESENTATIVES! Qualifications • Graduate of any 4 year course • Has good Comprehension and English Communication skills • Amenable ....
Skills: Communication Skills Business writing Skills Comprehension Skills
Posted by: Rizaldy
Gratitude Philippines 774 Views
Mega Hiring for Job Caravan One of the well known company in the Philippines and the International Willing to Start Next Week Easy Processing 3 interviews no exam Day 1 HMO Day Life Insurance ....
Must have atleast 2yrs in college with 1 to 2 years BPO exp
Willing to start ASAP
Posted by: Rizaldy
Gratitude Philippines 954 Views
Mega Hiring for Job Caravan Start Next Week Easy Processing 3 interviews no exam Taguig area....
Skills: Must have atleast 2yrs in college with 1 to 2 years BPO exp Willing to start ASAP
Posted by: Serge
Gratitude Jobs 492 Views
Ramp Hiring for CSR Day 1 HMO Day 1 Life Insurance 1 day Hiring Process Open for no Call center Experience....
Skills: Must have atleast 1 year CC exp 2 years in college finished