Posted by: Donnaleen
Be one of the pioneers in a start-up healthcare insurance company in the Philippines, but one of the top in the United States!
Managing incoming calls or incoming post services claims work
Responsible for the identification and data entry of referral requests into the system
Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests
Responds to telephone and written inquiries from clients, providers and in-house departments.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner
At least high school graduate/college level
Previous customer service or call-center experience, healthcare accounts preferred
Proficient analytical, written and oral communication skills
Medical terminology training and experience in medical or insurance field preferred
Must be amenable to work in BGC
Asia Select, Inc.
9/F Algo Center, 162 L. P. Leviste St., Salcedo Village, Bel-Air, Makati
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