Job Description 75 Views

Required Education, Skills, and Qualifications

• At least 1 year of experience as a Team Lead in a Call Center
• Must know how to handle and improve Net Promoters Score and other needed metrics
• Leadership and team building skills
• People management and development skills
• Basic project management skills
• General understanding of business and business needs
• Candidate must possess at least a Bachelor's/College Degree , any field.
• Must be willing to work in rotating shifts and / or night shift at BGC, Taguig City

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