Posted by: Marve

MIS Analyst

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Job Description 37 Views

The role is primary responsible in examining needs and concerns of business. He reviews reports to determine basic
characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report. This
includes creating and maintaining efficient and secure systems for recording data and producing relevant
documentation. He or she should be able to come up with solid business reports reflecting the assessments and
recommendations for better business results. He or she should also be able to train others in the usage, extraction,
and maintenance of the said system or platform.
Essential Functions
• Assist operations team with performance management
• Provides analysis for process improvement
• Prepare reports for Business Reviews on a Program-level
• Monthly ops interaction for metric calibration
• Template and tracker creation
• Scorecards and dashboards maintenance
• Data collation for reports generation
• Processing of internal movement requests
• Tracking of P4P, Milestone and other process incentive programs
• Payroll data processing
• Any other duties as requested by the MIS Manager and Operations leaders
Technical Skills
• Intermediate to advance  knowledge of MS Office applications like – PowerPoint, MS Word, MS Excel, MS Access,
VB
• Internet usage and email access
Process Specific Skills
• Ability to present the information in simple and easy to understand manner
• Ability to understand and comprehend quickly about unfamiliar industry
• Prioritizing customer needs
• Strong customer service focus
Requirements
•Very proficient with Microsoft Excel
•Proficient with Microsoft Powerpoint
•Good working knowledge of Excel Macros, VBA, and SQL programming
•Ability to scrub, dissect and visualize data; create customized reports


Hiring For

Key Skills
• Ability to present the information in simple and easy to understand manner • Ability to understand and comprehend quickly about unfamiliar indu
Role
MIS Analyst
Type of Account
Voice
Sub-Account
Technical
Shift Type
Day Shift
Location
Manila
Sub-Locations/Sites
MOA

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Company Profile

Gratitude India|Pphilippines

08 ,Palm Spring Complex, Above Croma, Malad West, Mumbai 400064 8879998772 / 9833804047 Feedback@Gratitudeindia.Com

8095318872

marveijoma@gratitudeindia.com

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