Posted by: Kryztle

CUSTOMER SERVICE REPRESENTATIVE

18K-23K

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Job Description 351 Views

-Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail.
-Utilizes computer/on-line guidelines in responding to customer inquiries.
-Informs customers about services available and assesses customer needs.
-Gathers information, researches/resolves inquiries and logs customer calls.
-Strives to resolve customer issues on the first call without having to transfer callers.
-Follows escalation procedures as needed.


Hiring For

Key Skills
-At least high school graduate with 6 months bpo experience

- College undergrad/graduate without experience

-Must be flexibl
Role
Fresher
Type of Account
Voice
Sub-Account
Financial
Shift Type
Rotational Shift
Location
Manila
Sub-Locations/Sites
Alabang,Eastwood,Makati,Ortigas,Pasay,Pasig

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Company Profile

Gratitude Jobs Philippines

504B Summit One Tower Baragay Old Wack Wack Mandaluyong City

9773874354

kryztlemfabro@gmail.com

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