Posted by: JOYMAE

CALL CENTER REPRESENTATIVE

20K-20K

Apply Now Quick Apply

X

Register & Apply

Register yourself now! Get regular job updates and get connected with the recruiters.

It's totally FREE!

X

Quick Apply


Job Description 1085 Views

Determines requirements by working with customers,
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Hiring For

Key Skills
average english communication
Role
Asst. Mgr/Mgr (Technical)
Type of Account
Voice
Sub-Account
Travel
Shift Type
Rotational Shift
Location
Manila
Sub-Locations/Sites
Alabang,Eastwood

Be the first to apply for this job now. Increase your chances to get noticed by the Recruiter

Company Profile

GRATITUDE PHILIPPINES

Unit 504-B, 530 Shaw Boulevard, Summit One Tower Building, Mandaluyong City, Philippines

9759943321

LLAMESJOYMAE@gmail.com

NA

Send a query related to this job

RELATED JOBS

Posted by: Fidelis

Asst. Managers-Recruitment 2 Posts

85 Views

Reporting to: Manager- HRTA Philippines. KEY ACCOUNTABILITIES/ RESPONSIBILITIES: • Overall responsibility for carrying out recruitment and screening of candidates for all junior levels. • Wo....

Confidential

Skills: • Should possess E2E Recruitment Domain Knowledge • Should be familiar with all channels of viz job portals, print media, building reference, hea

Posted by: Jude

support and leadership (Assistant Manager & Manager Openings)

6090 Views

Basic Function In-depth understanding of front office transformation tools and technologies like Omni Channel, CTI, interactive IVR, Interaction analytics preferably google analytics or using ten....

150K-200K

Skills: Adequate knowledge of Technologies like Java, .Net, Python, Angular M.E.A.N Must be competent enough to form Use cases, Screen and Interface design.

Posted by: lisa

Quality Manager

841 Views

Min 8 years (Assistant Manager/Manager)  Philippines - National Capital Reg  JOB DESCRIPTION As a Quality Manager, you will be responsible in providing direction for the shared services team....

Confidential

Skills: At least 5 to 8 years experience in Quality Assurance Excellent interpersonal, oral and written communication skills Skilled in Quality Management,

Posted by: Maria

Urgent Hiring for IT Project Management Manager for top BPO

1012 Views

IT Project Management Manager – must have at least 2 years work exp in IT Project Management for a BPO company with PMP background is required. Basic Qualifications: · COLLEGE GRADUATE o....

Confidential

Skills: IT Project Management Manager