BPO Interview Tips


Q. What is an operating system?

A. An operating system (OS) is a collection of software that manages computer hardware resources and provides common services for computer programs.



Q. Name some of the Operating Systems?

A. Windows XP, Windows Vista, Microsoft Windows 7, Apple Mac OS, and Linux.



Q. What is a Firewall?

A. A firewall is a system designed to prevent unauthorized access to or from a private network. You can implement a firewall in either hardware or software form, or a combination of both. Firewalls prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets.



Q. What is an Internet Service Provider?

A. An Internet Service Provider (also known as an ISP or even as an IAP, internet access provider) is a firm that offers subscribers access to the internet. This internet service provider maintains large runs of cabling and maintains network services in order to transfer and deliver web content to those paying the subscription fee.
Example: MTNL, Airtel, TATA, Vodafone etc are the various service providers in India.



Q. What is RAM, Hard Drive, Processor and Motherboard ?

A. RAM: Random-access memory (RAM) is a form of computer data storage.

HARD DISK : A hard disk drive (HDD) is a data storage device used for storing and retrieving digital information.
Processor: The processor (CPU, for Central Processing Unit) is the computer's brain. It allows the processing of numeric data, meaning information entered in binary form, and the execution of instructions stored in memory.
Motherboard: The motherboard is the main circuit board in a computer. A motherboard provides a way for hardware in a computer to communicate with each other.



Q. What is IP address?

A. A unique string of numbers separated by periods that identifies each computer attached to the Internet.



Q. How will I find the IP address?

A. Step1. Go to the "Start" menu and type "CMD" in the "Search" field. Click on the "Command Prompt" shortcut in the search results.

Step 2. Type "ipconfig" without the quotes and press "Enter." This displays the basic information for your main network adapter. The IP address is clearly marked.



Q. What is DSL ?

A. Digital subscriber line (DSL, originally digital subscriber loop) is a family of technologies that provide Internet access by transmitting digital data over the wires of a local telephone network.



Q. What is a Router?

A. A router is specialized computer connected to more than one network running software that allows the router to move data from one network to another.



Q. What is a Switch?

A. A switch is used in a wired network to connect Ethernet cables from a number of devices together.



Q. What is a Modem? What are the different kinds of Modem?

A. A modem is a device or program that enables a computer to transmit data over, for example, telephone or cable lines. There are different kinds of modems available in the market like LAN modem and WIFI Modems.



Q. What is an operating system?

A. An operating system (OS) is a collection of software that manages computer hardware resources and provides common services for computer programs.



Q. Name some of the Operating Systems.

A. Windows XP, Windows Vista, Microsoft Windows 7, Apple Mac OS, and Linux.



Q. What is a firewall?

A. A firewall is a system designed to prevent unauthorized access to or from a private network. You can implement a firewall in either hardware or software form, or a combination of both. Firewalls prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets.



Q. What is an Internet Service Provider?

A. An Internet Service Provider (also known as an ISP or even as an IAP, internet access provider) is a firm that offers subscribers access to the internet. This internet service provider maintains large runs of cabling and maintains network services in order to transfer and deliver web content to those paying the subscription fee.


Example: MTNL, Airtel, TATA, Vodafone etc are the various service providers in India.



Q. What is RAM, Hard Drive, Processor and Motherboard?

A. RAM: Random-access memory (RAM) is a form of computer data storage.

HARD DISK : A hard disk drive (HDD) is a data storage device used for storing and retrieving digital information.
Processor: The processor (CPU, for Central Processing Unit) is the computer's brain. It allows the processing of numeric data, meaning information entered in binary form, and the execution of instructions stored in memory.
Motherboard: The motherboard is the main circuit board in a computer. A motherboard provides a way for hardware in a computer to communicate with each other.



Q. What is IP address?

A. A unique string of numbers separated by periods, that identifies each computer attached to the Internet.



Q. How will I find the IP address?

A. Step 1. Go to the "Start" menu and type "CMD" in the "Search" field. Click on the "Command Prompt" shortcut in the search results.

Step 2. Type "ipconfig" without the quotes and press "Enter." This displays the basic information for your main network adapter. The IP address is clearly marked.



Q. What is DSL?

A. Digital subscriber line (DSL, originally digital subscriber loop) is a family of technologies that provide Internet access by transmitting digital data over the wires of a local telephone network.



Q. What is a Router?

A. A router is specialized computer connected to more than one network running software that allows the router to move data from one network to another.



Q. What is a switch?

A. A switch is used in a wired network to connect Ethernet cables from a number of devices together.



Q. What is a modem? What are the different kinds of modems?

A. A modem is a device or program that enables a computer to transmit data over, for example, telephone or cable lines. There are different kinds of modems available in the market like LAN modem and WiFi modems.