BPO Interview Tips


Q. Are you a fresher in a BPO?

A. Interviewers evaluate a fresher candidate based on his educational qualification. Chances of rejection are high if you have a degree that has no co-relation with BPO. for eg, if you have done Architecture and applying for BPO. The interviewer may ask you if you have applied for Architecture jobs and your answer has to be a NO. Convince the interviewer that you realized later that architecture is not for you and so you want to join a BPO.

Many Companies do not consider graduation from open university as a certified graduate. If you have done graduation from open university and the BPO requires a graduate check with your consultancy or the company if you are eligible to apply.

If you come from a super-rich family background then the chances of rejection in a BPO is high as the interviewer assumes you may not be serious for this job. It's ok to come from a well to do family but being super rich can be a cause of rejection. For e.g your father is an Industrialist. In such a case show modesty and give a feeling that you are not super rich.

If you have worked in non-BPO and now applying for BPO then be ready for a grilling session by the interviewer. For eg. if you have worked in retail and now applying for BPO then the interviewer may ask you the reason for joining a BPO. Many candidates make the mistake by saying that their current industry is not doing well and so they are applying for BPO. This means that when the recession will be over you will switch back to your current industry. Any interviewer will reject you. Give reasons like "I do not think I am made for the retail industry and so I want to join the fast growing BPO industry".

The interviewer may ask you your salary expectations. Here you have to be diplomatic by saying as per industry standards. Many freshers give unreasonable salary expectations in the interview and get rejected. Remember, if you don't like the offer you can always reject it but don't let the interviewer reject you on this issue.

Never be nervous in the interview for BPO. Remember the interviewer needs good employees more badly then you need this BPO job. So if anyone has to be nervous it should be the interviewer and not you. Be confident and you will surely crack the interview.



Q. Are you a fresher?

A. Interviewers evaluate a fresher candidate based on his educational qualification. Chances of rejection are high if you have a degree that has no co-relation with that Industry. for eg, if you have done Architecture and applying for Retail. The interviewer may ask you if you have applied for Architecture jobs and your answer has to be a NO. Convince the interviewer that you realised later that architecture is not for you and so you want to join the Retail Industry.

Many companies do not consider graduation from open university as a certified Graduate. If you have done graduation from open university and the company requires a graduate check with your consultancy or the company if you are eligible to apply.

If you come from a Super-Rich family background then the chances of rejection in some industries like Retail, BPO etc is high as the interviewer assumes you may not be serious for this job. Its ok to come from a well to do family but being super rich can be a cause of rejection. For e.g your father is an Industrialist. in such a case show modesty and give a feeling that you are not super rich.

If you have worked in one Industry and now applying for another Industry then be ready for a grilling session by the interviewer. For eg. if you have worked in retail and now applying for Airlines then the interviewer may ask you the reason for joining Aviation Industry. Many candidates make the mistake by saying that their current industry is not doing well and so they are applying for the other Industry. In this example aviation This means that when the recession will be over you will switch back to your current Industry. Any Interviewer will reject you. Give reasons like “I do not think I am made for the retail industry and so I want to join the fast growing Aviation industry”.

The Interviewer may ask you your salary expectations. Here you have to be diplomatic by saying as per Industry Standards. Many freshers give unreasonable salary expectations in the interview and get rejected. Remember,if you don’t like the offer you can always reject it but don’t let the Interviewer reject you on this issue.

Never be nervous in the interview. Remember the interviewer needs good employees more badly then you need this job. So if anyone has to be nervous it should be the interviewer and not you. Be confident and you will surely crack the interview.